Privacy policy

Privacy Policy

Last updated: 2026-09-26

This Privacy Policy describes how Homestead Acres ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hawoodworks.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us. We may also use it to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information you give us directly:

  • Basic contact details, including your name, address, phone number, and email.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, and security questions.

  • Shopping information, including the items you view, put in your cart, or add to your wishlist.

  • Customer support information, including anything you choose to include in messages to us.

Some features of the Services may require this information. You may choose not to provide it, but that may prevent you from using those features.

Information we collect through cookies: We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information from third parties: We may obtain information about you from vendors and service providers who collect it on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify and our digital delivery provider.

  • Our payment processors, who collect payment information to process your payment and fulfill your order.

  • Online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies, when you visit our Site, open or click our emails, or interact with our Services.

We treat information from third parties under this Privacy Policy. We are not responsible for the accuracy of information third parties provide to us, or for any third party's policies or practices.

How We Use Your Personal Information

  • Providing products and services. To process payments, deliver your digital files, ship physical orders, send notifications about your account and purchases, and manage your account.

  • Marketing and advertising. To send marketing and promotional communications by email or text message, and to show you advertisements for products or services.

  • Security and fraud prevention. To detect, investigate, or act on possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.

  • Communicating with you. To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For information about the Cookies used to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services, remember your preferences, and run analytics. We may also let third parties and service providers use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default. You can set your browser to remove or reject Cookies. Blocking Cookies may affect how the Services work, and may not fully prevent sharing information with third parties such as advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes under this Privacy Policy, including:

  • Vendors and third parties who perform services for us (for example, IT management, payment processing, digital file delivery, data analytics, customer support, and cloud storage).

  • Business and marketing partners, including Shopify, to provide services and advertise to you. These partners use your information under their own privacy notices.

  • Third parties you direct us to share with, or that you consent to, such as through social media widgets or login integrations.

  • Our affiliates, in our legitimate interest to run our business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas and warrants), to enforce our terms, and to protect the Services, our rights, and the rights of others.

In the past 12 months, we have disclosed the following categories of personal information for the purposes above:

Categories disclosed: identifiers, such as basic contact details and certain order and account information; commercial information, such as order, shopping, and customer support information; and internet or similar network activity, such as Usage Data.

Categories of recipients: vendors and service providers (such as internet service providers, payment processors, digital delivery providers, customer support partners, and data analytics providers); business and marketing partners; and affiliates.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

The Services may let you post product reviews and other content. Content you post in public areas will be public and accessible by anyone. We do not control who accesses it and are not responsible for its privacy, security, or use.

Third Party Websites and Links

Our Site may link to websites or platforms operated by third parties. If you follow those links, please review their privacy and security policies. We are not responsible for the privacy or security of those sites. Including a link does not mean we endorse the site or its owner.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has given us personal information, contact us to request deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we share or sell personal information of individuals under 16.

Security and Retention

No security measure is perfect. Information you send us may not be secure in transit, so please do not send sensitive information through unsecured channels. How long we keep your information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, and resolving disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of these rights. They are not absolute and may apply only in certain circumstances.

  • Right to access / know. Request access to personal information we hold about you.

  • Right to delete. Request that we delete personal information we hold about you.

  • Right to correct. Request that we correct inaccurate personal information.

  • Right of portability. Receive a copy of your personal information, or request that we transfer it to a third party.

  • Restriction of processing. Ask us to stop or restrict processing your personal information.

  • Withdrawal of consent. Where we rely on consent, withdraw it.

  • Appeal. Appeal our decision if we decline your request, by replying to our denial.

  • Communication preferences. Opt out of promotional emails with the unsubscribe link. We may still send non-promotional emails about your account or orders.

You may exercise these rights by contacting us below. We will not discriminate against you for doing so. We may need to verify your identity before responding. You may designate an authorized agent to make requests for you; we will require proof of that authorization.

Complaints

If you have complaints about how we process your personal information, contact us below. Depending on where you live, you may have the right to appeal our response or file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside the country you live in, including in the United States. If we transfer your personal information out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country with an adequate level of protection.

Contact

Questions about our privacy practices, or requests to exercise your rights: chris@hawoodworks.com

Homestead Acres